Part of how support works is to only ever reinstate one building for a player who has 'accidentally deleted' it and these buildings are Special Event builds that cannot be found in the buildings menu. Only roads are excluded from this feature as QFol2 quite rightly said. as this flags up the full tooltip to confirm the building at all times and the necessity of two clicks to sell. We do indeed have warnings in place to prevent buildings being accidentally deleted. It is not so hard - for InnoGames developers - to code a script that will: Now we can get/move old/existing buildings from out city directly into the InventoryĤ. Recently we got Teleport Enchantments - thank you InnoGamesģ. We receive various new/bonus buildings directly into itĢ. We have ingame Inventory to store SummoningsĢ. I may even assume that all this is done by some "smart" AI ChatBotīut, you know, AI ChatBots do not care about anything at all.ġ. So they just take the easiest way to deny this type of requests by sending the template message. I guess the Support are busy, have to process 10,000+ tickets per day,Īnd therefore have no time for some kind of manipulations on the game database to restore an "accidentally deleted building". I think the reason is not because the Support is kind of malevolent. However, I have another question: Why InnoGames are so reluctant to be a bit nicier, friendlier? On the other hand, maybe it would be not a big deal just to drop my account on Beta ? we do not replace these once they are sold."ĭoes anyone know how can you delete an Elvenar building other way but not selling it ? ".Accidental deletions can happen in the game and we take each one into consideration. Many of us know what happens next if your call for mercy from the Support It was Workshop-25 - one month to build and to give job to 1,872 workers at this unhappy COVID-19 times. Yesterday it happened to me - I accidentally deleted my building on Beta
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